The second-hand marketplace Users Express Displeasure Regarding Size Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
The platform stated the revised method more closely matches similar services.
They have suggested members to check their listings and update the measurements by hand if necessary, which has left users frustrated.
Measurement Approach Changes
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as size 20â22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification regarding delivery choices after backlash from users.
